Job Description

Dental Receptionist

What’s In It for You

Turn your communication and customer service skills into a career with real earning and growth potential.

At Diamond Braces, you’ll receive:

• Starting pay at $19+

• Performance-based bonus potential

• Full health, dental, and vision benefits

• 401(k) with company match

• Paid time off and holidays

• Comprehensive sales and orthodontic training

• Opportunities for professional development

• A clear path to leadership and internal promotion

• The opportunity to build valuable sales, communication, customer service, and relationship-building skills

No dental experience? No problem. If you have strong communication skills, confidence, adaptability, and the desire to succeed, we’ll teach you the orthodontic side of the business.

Turn Smiles Into Sales

This is not a traditional front desk position.

As a Dental Receptionist at Diamond Braces , you will be one of the first people our patients meet and an important part of helping them confidently move forward with orthodontic treatment.

This role combines customer service, patient coordination, relationship building, and consultative sales to create an exceptional patient experience while helping drive office growth.

What You’ll Do

• Build Trust: Create an immediate connection with patients and understand their needs through active listening.

• Welcome Patients: Create a warm, professional, and positive experience from the moment patients enter the office.

• Lead Patient Conversations: Explain treatment benefits clearly and tailor your approach to each patient.

• Present Financial Options: Discuss pricing and payment options confidently and transparently.

• Handle Objections: Address concerns with empathy, emotional intelligence, and problem-solving skills.

• Support Treatment Acceptance: Help patients feel comfortable and confident moving forward with treatment.

• Manage Office Flow: Maintain organized scheduling and adapt quickly in a fast-paced environment.

• Collaborate With the Team: Work closely with doctors, clinical teams, and office leadership to deliver a seamless patient experience.

Who We’re Looking For

You may be a great fit if you are:

• A strong communicator who enjoys connecting with people

• Comfortable discussing pricing and financial decisions

• Motivated by goals, results, and bonus opportunities

• Confident handling objections and helping patients make informed decisions

• Positive and resilient in a fast-paced environment

• Adaptable and comfortable when priorities change

• Organized, accountable, and team-oriented

• Experienced in sales, retail, hospitality, fitness, customer service, reception, or another customer-facing environment

• Interested in building a long-term career and growing into leadership

Who We Are

Diamond Braces is one of the fastest-growing orthodontic organizations in the country.

We don’t just straighten teeth. We help transform smiles and lives by providing affordable orthodontic care and an exceptional patient experience.

Our team is built around energy, accountability, growth, and creating an environment where both patients and employees can succeed.

Schedule

• Full-time position

• Evening availability required

• Some Saturdays required

• Schedule flexibility is essential

Why This Role Stands Out

This is more than a traditional receptionist role.

You’ll be building real sales and customer service skills, helping patients navigate important decisions about their care, contributing directly to office growth, and gaining experience that can lead to future leadership opportunities within Diamond Braces.

Equal Employment Opportunity

Diamond Braces is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, marital status, military or veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

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